Discover the future

Focus more on strategy with eRAS

eRAS can help Sales and Marketing departments streamline their processes, automate repetitive tasks and increase efficiency. This allows the department to focus on more strategic and high-value activities, ultimately resulting in improved performance and productivity.

Example

Market research

RPA can be used to gather, process, and analyze large amounts of data from various sources, such as social media, to identify market trends and insights that can inform sales and marketing strategy.

Email marketing

RPA can be used to automate the process of sending targeted, personalized emails to customers and prospects, based on data from CRM systems and other sources.

Data entry and analysis

RPA can be used to automate the process of entering data into CRM systems, as well as analyzing that data to identify trends and insights that can inform sales and marketing strategy.

Lead generation and qualification

RPA can be used to gather and process information from various sources, such as social media and website data, to identify and qualify potential leads.

Key Benefits

Improved data accuracy and consistency

RPA can automate data entry and analysis, which can reduce errors and improve the accuracy and consistency of data across the organization.

Increased efficiency and productivity

RPA can automate repetitive, time-consuming tasks, allowing sales and marketing teams to focus on more strategic and high-value activities, ultimately resulting in improved performance and productivity.

Cost savings

RPA can automate many routine tasks that would otherwise need to be performed by human employees, which can result in cost savings for the organization.

Increased scalability

RPA can be easily scaled to handle an increasing volume of work, this can help to meet the needs of growing business.

Better market research

RPA can be used to gather, process, and analyze large amounts of data from various sources, such as social media, to identify market trends and insights that can inform sales and marketing strategy.

Improved customer experience

RPA can be used to automate tasks in customer service, such as answering frequently asked questions, routing customer inquiries to the appropriate agent, and updating customer information in databases, which can improve response times and the overall customer experience.

Case Studies

The Challenge

The department was struggling to keep up with the volume of data, customer inquiries, and customer complaints.

Solutions

RPA robots were used to automate the process of data entry, which helped to reduce errors and improve the speed of data entry. This also helped to free up time for human employees to focus on more high-value tasks.

Future

Plans to continue to use RPA robots to automate more processes in the sales and marketing department, such as personalization of sales and marketing campaigns, lead generation, and customer retention.

Which product is used in Sales & Marketing and why?

Enterprise RPA

Lead generation and qualification: RPA can be used to gather and process information from various sources, such as social media and website data, to identify and qualify potential leads.
User experience evaluation: RPA can be used to automate the process of gathering and analyzing data on user experience and behavior, such as A/B testing, click-through rate analysis, heat maps, user feedback and user behavior tracking.
Customer service: RPA can be used to automate repetitive tasks in customer service such as answering frequently asked questions, routing customer inquiries to the appropriate agent, and updating customer information in databases.
Market research: RPA can be used to gather, process, and analyze large amounts of data from various sources, such as social media, to identify market trends and insights that can inform sales and marketing strategy.
Email marketing: RPA can be used to automate the process of sending targeted, personalized emails to customers and prospects, based on data from CRM systems and other sources.
Data entry and analysis: RPA can be used to automate the process of entering data into CRM systems, as well as analyzing that data to identify trends and insights that can inform sales and marketing strategy.

Test Automation

Email marketing campaigns: Robots can be used to automate the process of sending test emails to ensure that they are properly formatted and that links and attachments are working correctly. This can save time and reduce the risk of errors.
Marketing automation tools: Robots can be used to automate the testing of marketing automation tools, such as lead generation, lead nurturing, and lead scoring to ensure that they are working correctly and that leads are being properly qualified.
Website and landing pages: Robots can be used to automate the testing of website and landing pages to ensure that they are properly formatted, that links and buttons are working correctly, and that they are optimized for search engines.
CRM systems: Robots can be used to automate the testing of data entry and analysis processes in CRM systems, such as data input forms, searching and reporting functionalities to ensure that they are working correctly and that data is accurate.

Capability Bots

Lead generation: Robots can scrape data from websites, social media, and other sources to identify and qualify potential leads. This data can include information such as contact information, job titles, and company size.
Pricing intelligence: Robots can scrape data from competitors' websites and e-commerce platforms to gather information on prices, promotions, and inventory. This information can be used to optimize pricing and inventory levels.
Product research: Robots can scrape data from online marketplaces and e-commerce websites to gather information on competitors' products, prices, and reviews which can help to identify opportunities for new products, or to improve existing ones.
Email marketing: Robots can scrape data from websites and social media to gather information on potential customers, such as their email addresses, which can be used to send targeted, personalized emails.
Market research: Robots can scrape data from websites, social media, and other sources to gather information on market trends, competitors, and customer behavior. This information can inform sales and marketing strategy.