RPA bots can be used to automate a variety of tasks in mail activities, including:
Email categorization: RPA bots can be programmed to sort incoming emails into relevant folders based on criteria such as sender, subject, or keyword. This can help employees quickly find and access important emails.
Email filtering: RPA bots can be used to filter emails based on specific criteria, such as email address, subject, or attachment type. This can help employees prioritize their inbox and focus on the most important emails.
Email forwarding: RPA bots can be programmed to automatically forward emails to the appropriate recipient based on criteria such as sender, subject, or keyword. This can help ensure that important emails are not overlooked and that they reach the right person in a timely manner.
Email response: RPA bots can be programmed to respond to common inquiries with pre-written responses. This can help reduce the time required to respond to emails and improve the accuracy of responses.
Email tracking: RPA bots can be used to track the status of emails, such as when they were sent, when they were received, and whether they have been read. This can help organizations monitor the progress of important communications and ensure that they are being acted upon in a timely manner.
Email data extraction: RPA bots can be programmed to extract data from emails and store it in a structured format, such as a spreadsheet or database. This can help organizations manage and analyze large volumes of email data for use in reporting, decision-making, and other processes.