A betting and lottery company wants to improve efficiency and reduce manual labor in its operations. The company's operations team was manually performing tasks such as loading dealer balances, changing their status, and reflecting reconciliation transactions to betting systems, leading to time and cost loss, and the risk of human error.

The company implemented RPA to automate these tasks. The RPA bots responded to API calls from SAP, processed them into the application after necessary checks, and performed daily data accuracy checks through reports generated by the application. The bots also performed additional operations such as Redis Distributed Cache, FTP, E-mail and Monitoring.

The use of RPA resulted in significant improvements for the company. The time and cost associated with manual operations were reduced, and the risk of human error was eliminated. The operations team was freed up to focus on other tasks, leading to improved overall productivity. The accuracy of the data was also improved, leading to better decision making and optimization. In addition, the use of RPA allowed the company to scale its operations quickly and efficiently, making it a valuable solution for the company as it experienced rapid growth.