“The Challenge”
The global insurance company implemented RPA to automate its accounts payable process. The process was previously manual and time-consuming, involving multiple departments, including finance, accounting, and procurement. The company had to manually capture invoice data, route invoices for approval, and record payments. With a high volume of invoices, this process was taking an average of 10-15 days to complete.
Human workers were required to manually input data into computer systems, which was time-consuming and prone to errors. Compliance checks were also conducted manually, which made it difficult to ensure that all regulations were being met consistently.
“The Solutions”
The company was able to automate the process of capturing invoice data, routing invoices for approval, and recording payments. The implementation of RPA led to significant time and cost savings for the company. The process of invoice processing was reduced from an average of 10-15 days to just one day. This resulted in an improvement in cash flow, as payments could be made more quickly.
The company also saw a reduction in errors and improved compliance with accounting standards and regulations. The RPA software was able to perform tasks with a high level of accuracy and consistency, reducing the chances of errors and ensuring compliance with regulations. Additionally, employees were freed from performing repetitive tasks, allowing them to focus on more strategic and value-added activities.
Furthermore, the company was able to better track and manage its spending, which helped to improve its budgeting. RPA also enabled the company to better manage its vendor relationships by providing accurate and up-to-date information on vendor invoices and payments.
“The Future”
The company has reported that the return on investment (ROI) for their RPA implementation was achieved within six months and the company has plans to expand the use of RPA in other areas of the finance and accounting department.
